TERMS & CONDITIONS

THIS PAGE TELLS YOU ABOUT THE TERMS AND CONDITIONS (TERMS OF USE) ON WHICH YOU MAY USE OR ACCESS OUR WEBSITE – www.hoswear.com .

Please read these Terms of Use carefully before you start to use our site. By using or accessing our site, you acknowledge that you accept these Terms of Use and that you agree to abide by them.

The Privacy Policy published on our website must be read in conjunction with these Terms of Use and forms part of these Terms of Use.

ORDERING

  • When placing an order, you agree that all details you provide to www.hoswear.com for the purpose of purchasing goods are accurate and complete in all respects.
  • Your contract for purchases made through www.hoswear.com is with HOS Fashion Pvt Ltd and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
  • The price and availability of goods are subject to change without notice.
  • Promotional offers, vouchers and codes may not be used on sale products, or in conjunction with any other offer, unless otherwise stated. All offers are subject to availability and may be withdrawn at any time without notice.
  • By placing an order via this website, you are making an offer to HOS Fashion Pvt Ltd to purchase the goods detailed in your order upon the terms described, at which point your payment method whether it be by Card or Cash on Delivery will be pre-authorised.
  • You certify that the payment method you are using is your own and that there are sufficient funds in your account to cover payment of the product/s you have ordered.
  • Where a Gift Card has been used as payment, the balance will be debited at the point of order placement.
  • If any product from your order is unavailable, we will contact you by email, then attempt to fulfill your order from store and confirm details of any cancellation made where fulfillment has not been possible.
  • It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.

HOS Fashion Pvt Ltd will always reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:

  • You fail to make payment to us when due.
  • You breach any of our terms and conditions.
  • If requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
  • We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on www.hoswear.com.

CONFORMITY OF GOODS

Every care is taken to ensure that the description, specification and pricing of all products shown on our website and in our catalogues is correct. The product information and specification provided is not binding, but is carefully considered and intended to give a general description of each product.

While the colour reproduction of each product is a close representation, we cannot accept any responsibility for any variation in colour caused by the differences in browser software.

HOS Fashion Pvt Ltd will act immediately to correct any error identified and are under no legal obligation to honour a price displayed in error.

PAYMENT

www.hoswear.com accepts most major credit cards including Mastercard, Visa, Delta, Maestro, Solo and American Express. We also accept payment via Paypal and Gift Card. All prices displayed are inclusive of sales tax (GST) at the current rate.

DELIVERY

Average delivery time for orders is 7-9 business days. Please note, all delivery time-frames stated are estimated and may be subject to change. For International deliveries, local import duties and charges may apply.

RETURNS, EXCHANGS & REFUND POLICY

  • We accept returns for up to 7 days after you’ve received the product, provided it’s in perfect condition, in the original packaging with all tags still attached.
  • Returns/exchanges are accepted for defective/damaged products or size issues. We reserve the right to inspect the returned product before issuing a refund or exchange.
  • In case of product return, please note that courier service charges will be deducted from the original amount during the refund process.
  • In the event of any cancellation, please be aware that refunds will only be issued in the form of a promotional code valid on our website. We do not offer monetary refunds under any circumstances.

YOUR RIGHTS

If you have any queries about the personal information we are holding in your name, please contact our Customer Service team, who will be more than happy to review your account and update our records as required.

SAFETY & SECURITY

Our website uses the latest secure server technology to ensure your information is protected to the highest standard, whenever you place an order or access your account information. The Secure Sockets Layer (SSL) software we use encrypts the information you input, ensuring that it is virtually impossible for unauthorised parties to read any information that you provide.

Once an order has been placed, we don’t store the details of your payment card, with the exception of the last four digits and a unique token reference provided by your card issuer. This eliminates the need for merchants, e-commerce sites and operators of mobile wallets to store sensitive payment card data on their networks and reduces the risk of fraud.

COPYRIGHT

All rights, including copyright, in the content of the www.hoswear.com web pages are owned or controlled by HOS Fashion Pvt Ltd. In accessing www.hoswear.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the www.hoswear.com web pages for any other purpose whatsoever without the prior written permission of HOS Fashion Pvt Ltd.